Elite Moving & Storage Inc.

My client was buying a kitchen second hand and we needed the movers to go to the suburbs of Milwaukee and bring the kitchen cabinets that were removed and all wrapped, and some appliances back to Chicago. These people tried to charge $13,000 for less than 8 hours worth of work for four guys in a truck. I verified that it was not a typo. I also had to chase them to even get the quote to begin with! I'm sorry, but if I honestly believed there was a chance of someone paying me $13,000 for less than a day's work, you better believe getting that quote out would be at the top of my priority list. When I got the ridiculously over-the-top quote I was too shocked to even laugh!

Move size: Partial Move Service cost: $13000

Don't eve try!! It seemed like a good company at the time but it was a big mistake, a lot of the reviews are false, I moved from Chicago to Miami and they seemed really professional when I first talk to them, it was an expensive move, around $4000. They came and took all my stuff, they took forever and they charged me $700 more than the original quote.
Till then, everything was ok, but once I ask them to deliver my stuff in Miami, they were very shady and flaky, they wouldn't give a real time of delivery and finally when they gave me a day, I reserved the elevator in my building, they didn't arrive on time and I lost one day at work, when they finally decided to come, it was only two guys and they left the truck outside because the driver wasn't good enough to drive it in the building service alley, so, all my stuff was left unsupervised every time they would bring a load into the apt. The outcome: two missing boxes (one with one of my paintings) lots of broken items, it seems like all the boxes were subjected to heavy abuse, and Marie Ramos( the person who I was dealing with) was rarely responsive or helpful. They had the nerve to offer me $24 for a $2000 damaged and missing objects, so, please be careful when dealing with this company. I do NOT recommend them.

Move size: 2 Bedroom Home Service cost: $4500

We couldn't have been happier with our experience with Elite Moving & storage. I requested a quote online and they called me almost immediately. The person who called me was so helpful and efficient with giving me the estimate and explaining the process. The movers arrived as expected, even a little earlier, and they were kind and respectful. They took great care of our stuff and took time to make sure everything was packed well to prevent any damage. Nothing scratched, nothing broken. We got to our new place and they asked us where we would like all the furniture. It was a pleasure moving with them and most importantly, it wasn't stressful at all. I highly suggest using them, you won't be disappointed.

Move size: 3 Bedroom Home Service cost: $2300

This was probably the best move I’ve ever had, despite the weather. I chose Elite Moving based on their positive reviews, and can say they lived up to their rating.

The hard working team of movers lead by Miguel, were fast,
thorough, and polite. They cleared out our house in 3 hours, and offloaded at
our new place the same way. We moved last Saturday and the weather was a real
challenge (heavy rain and snow). They were careful and speedy and nothing was
damaged. The crew worked well together and knew what they all were doing.

Thank you Elite for making our move seamless.

Move size: 2 Bedroom Home Service cost: $1200

I received a quote from these people at hat wasn't the lowest or highest but due to the professional of the representative on the phone decided I would use them. I was told the furniture move would take 7 to ten days but I could choose the first date I would be available for delivery. 5 to 7 days for the delivery of my car. They clive you a three-day window for furniture pick up I got a phone call two days before those dates saying my pick up was the following morning. My husband and I stayed up all night bubble wrapping, bagging mattresses stacking boxes on the first floor only to watch these movers retype everything over again with the 24 rolls of dollar store tape they charged $100.00 for they left thrown on the floor half used all over the house. By the time my things were on the truck $400.00 later because my boxes weren't good enough and when you say you have a vacuum cleaner and it uses two boxes instead of one that's an additional $42.00 for each additional box. Two days later they picked up my car so by my calculation it should arrive the same day or a day later than my furniture. Wrong !! 2days later I received a phone call my car was in Florida I was still in Ohio thank goodness my son lived ther but he signed for my car not noticing my rims on my Cameron were beat to hell, then I received a phone call a day ahead of my first delivery date my furniture was ready was ready to be delivered I was still in Ohio, I jumped on a plane (additional expense ) and three hours later was told that the movers couldn't fix their truck through the gates of the apt. Complex. The manager of the building told the movers she had people moving from across the united states and never had they had this problem, she offered to have cars moved etc but the movers continued to say no. The charge was now an additional $700.00 for them to hire a shuttle bus to transfer my furniture, I offered to go get a uhaul they said " if I did they would transfer my things to u haul and it would be my responsibility Yao move everything form it. So I paid them $727.00 ( they kept my change  ) they went down the street rented a $19.99 uhaul truck and transferred my things from there.. The only bout up one of the two beds they took down and I am stilif wading through broken pictures, chipped furniture..Do not use this company they use low ball estimates and get their money on the back end. Shady con artist horrible!

Service cost: $3300

Elite Moving and Storage is a dishonest company that will lure you in with pricing. Originally, the estimated quote was $1998.72 based on an inventory list of items. The inventory list used was a list that 2 other moving companies wrote after visiting the storage unit. However, when the Elite movers arrived to pick up the items they opened the door and said that the cost would be at least double what was quoted. After spending over 2 hours bickering over price with management on the phone we refused to accept the new number because they would never provide a not to exceed quote. Elite Moving and Storage demands a deposit before pick-up and refuse to return the deposit after they change the rules. The signed agreement is only binding to the customer not the company. STAY AWAY FROM ELITE MOVING AND STORAGE. There are a lot of companies out there that are more honest about their pricing.

Service cost: $1999

We have used the services of Elite Movers and Packers while shifting our household goods from Wisconsin to California. The quote was quite low initially and it was increased to almost $600 by the time they did the delivery at our new house in California. However, their delivery was very bad as they mishandled our SMART TV and we received it in broken condition even though the TV was packed in its original package. The TV was quite expensive and it took 6 months for them to repay only 68% of the cost after multiple emails and phone calls from our side.
They even mishandled our kid`s favourite bike and we received it in bad condition as well. They did not paid any compensation for the bicycle though as we noticed the problem after lodging the compalints about our TV.
In addition, their customer department was pathetic. They were very prompt till the time the payment was not completed from our side. However, when we complain about their delivery and handling issues, the executive simply forward the issue to their insurance department and the insurance department paid only $45 initially after 3 months of calls and emails. We were quite shocked and decline that compensation. Again after multiple rounds of email and calls, they finally paid 68% of the price of the TV and it took nearly 6 months for them to do so.

I find the dispatch and the insurance team of Elite Movers and Packers quite unprofessional and would never ever going to use their service.
If you are going to use their service, do it at your own risk.

Move size: 2 Bedroom Home Service cost: $3000

When the movers arrived I had a ton of glass furniture to be packed up by the movers charging a lot of money per item to pack for me. Spent around 4,000 (total) not including tipping the packers out and after packing the glass wear and moving our furniture into the truck. Started my journey to south Florida the next day and the movers took a total of a week and a half past the contracted date to deliver our things. A total of 3 and a half weeks witch out furniture after arriving. When they arrived they charged me an extra couple hundred for the extra walking distance up to the apartment. And since there was an extra 3 stairs to walk up that they had to walk up it was even more money added to the upcharge. EVEN THOUGH THEY BROKE THE CONTRACT BY BEING A WEEK AN AND A HALF LATE. THEY HAD ME BY THE OO’s. So unless I were to agree to pay them they would not deliver my furniture. I was so desperate to sleep in a real bed I had to bite the additional hundreds of dollars that I had to spend. When they brought up the furniture to set everything up all of my glass furniture was broken, my brand new dresser (never used more than a week) dinged up so bad Salvation Army couldn’t sell It for more than $45. Couple legs of the chairs were broken, thank god that my tv’s weren’t harmed. I wouldn’t event suggest this company to my worst enemy because they do not even deserve the treatment of there own belongings being trashed. I cried for hours after they left. The damage to my furniture was at least 60%. Next time I move I’d rather sell and start over or do it myself cause at least then I wouldn’t have had to take out loans to pay disrespectful criminals to harm my belongings. I hope this helped.

Move size: 3 Bedroom Home Service cost: $3000